Who We Are

Welcome to Skyliora Jewellery.
Our website address is: https://skyliora.com

We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website or purchase from us.

📋 Information We Collect

When you use our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Order details
  • Payment information
  • IP address & browser details

This information helps us process orders, improve services, and provide customer support.

🛒 Orders & Payments

When you purchase jewellery from Skyliora:

  • Your payment details are securely processed through trusted payment gateways
  • We do NOT store your card or banking details
  • Transactions are encrypted using secure SSL technology

💬 Comments

When visitors leave comments on our site, we collect:

  • Data shown in the comments form
  • IP address
  • Browser information

This helps us detect spam and maintain security.

Your profile picture may be visible publicly if you use services like Gravatar.

🖼️ Media Uploads

If you upload images to the website, avoid including location data (EXIF GPS).
Visitors may be able to download and extract location data from images.

🍪 Cookies

We use cookies to improve your experience.

Cookies help us:

  • Remember login details
  • Save cart items
  • Improve website performance
  • Understand user behavior

Types of cookies we use:

  • Login cookies
  • Shopping cart cookies
  • Analytics cookies
  • Preference cookies

You can disable cookies anytime from your browser settings.

🔗 Embedded Content

Articles or pages may include embedded content (videos, images, social media, etc.).

These third-party websites may:

  • Collect your data
  • Use cookies
  • Track interactions

We are not responsible for their privacy practices.

👥 Who We Share Your Data With

We only share your data with trusted services when necessary:

  • Payment gateways (for transactions)
  • Courier/shipping partners (for delivery)
  • Spam detection services
  • Website analytics tools

We never sell or rent your personal information.

⏳ How Long We Retain Your Data

We retain your data:

  • Order details → for legal & accounting purposes
  • Account information → until you request deletion
  • Comments → indefinitely for moderation

🛡️ Data Security

We take strong measures to protect your data:

  • SSL encryption
  • Secure servers
  • Limited access controls
  • Trusted payment processors

Your information is safe with us.

✅ Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent anytime

To request this, contact us at:
📧 support@skyliora.com

🌍 Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.
Order information may be processed by secure third-party tools for delivery and payment.

📞 Contact Us

If you have any questions about this Privacy Policy, contact us:

Skyliora Jewellery
📍 Surat, Gujarat, India
📧 contact@skyliora.com
📱 +91 6355 188 364